Frequently Asked Questions:

Q. Do you place advertisements on my site?
A. No, we do not place ads on your site. It is, after all, YOUR site.

Q. What if I want to advertise something on my site?
A. Yes you can place advertisements on your site.

Q. What methods of payment do you accept?
A. At the moment we accept only direct transfers into our bank account.

Q. Which operating system are run on the servers?
A. We have CentOS Linux on our Texas based servers, and Red Hat Linux on our Toronto based servers.

Q. Can I host adult sites with you?
A. Yes we do allow adult websites.

Q. How long does it take you to setup my website?
A. Normally within 24-48 hours after payment.

Q. Can I have subdomains like http://subdomain.maindomain.com?
A. Yes you can have sub domains. Refer to the hosting page to see how many sub domains for each package.

Q. Do you give me ftp access?
A. Yes you have full access to your site.

Q. How do I upload files via ftp?
A. We recommend you use a ftp client application like FileZilla (which we use).

Q. In which directory or folder is my site stored?
A. In the "public_html" folder.

Q. Can I setup my email addresses myself?
A. Yes, in your Control Panel (CPanel) you have all the necessary tools to setup email addresses.

Q. Can I access my emails from anywhere?
A. Yes, from your CPanel you have access to your email via webmail tools.

Q. Is there a manual for CPanel?
A. Yes, goto www.cpanel.net to view the manual.

Q. How do I access my CPanel?
A. Simply add /cpanel to the end of your website address, like www.mydomain.com/cpanel

Q. Which version of PHP do you support?
A. We support PHP versions 4 and 5.

Q. What database administration tools are available to administrate my database?
A. For MySQL databases phpMyAdmin.

Q. Are the servers on UPS's (Uninteruptable Power Supply)?
A. Yes, we guarantee a 99.9% uptime.

Q. I need help with something, who can I contact?
A. You can submit a message here and we will assist you.